Privacy Policy

Last updated: 5th February 2026

1. Introduction

We are committed to protecting your privacy and handling your personal data transparently and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or interact with us.

By using this website, you agree to the terms of this Privacy Policy.

2. Who We Are

This website is operated by B2B Flooring Ltd (“we”, “us”, “our”).

If you have any questions about this policy or how we use your data, you can contact us at:
Email: sales@b2bflooring.co.uk

3. What Information We Collect

We may collect and process the following personal data:

  • Contact information

    • Email address (when you sign up to our mailing list or submit a form)

  • Usage & technical data

    • IP address

    • Browser type and version

    • Pages visited and how you interact with the site

    • Referring websites

This data is collected via cookies and analytics tools.

4. How We Use Your Information

We use your information to:

  • Send marketing emails or updates you have opted into

  • Understand how users interact with our website

  • Improve our website, content, and marketing performance

  • Run and measure the effectiveness of social media advertising

We do not sell your personal data to third parties.

5. Marketing Communications

If you sign up to our mailing list, we may send you marketing communications by email.

You can unsubscribe at any time by:

  • Clicking the unsubscribe link in any email, or

  • Contacting us directly

Once you unsubscribe, we will stop sending marketing emails to you.

6. Analytics & Advertising

We use analytics and advertising platforms to understand user behaviour and improve our marketing. These may include:

  • Google Analytics

  • Meta (Facebook & Instagram) advertising tools

  • Other social media or advertising platforms

These tools may use cookies or similar technologies to collect anonymised or aggregated data about how you use the site.

7. Cookies

Our website uses cookies to:

  • Ensure the site works properly

  • Analyse website traffic and performance

  • Support marketing and advertising activity

You can control or disable cookies through your browser settings. Some parts of the website may not function properly if cookies are disabled.

8. Legal Basis for Processing

We process personal data under the following lawful bases:

  • Consent – where you have opted in to receive marketing communications

  • Legitimate interests – to analyse website performance and improve our services

  • Legal obligations – where required by law

9. How We Store & Protect Your Data

We take reasonable technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.

Your data is stored securely and only accessed by those who need it for legitimate business purposes.

10. How Long We Keep Your Data

We keep personal data only for as long as necessary:

  • Email marketing data is kept until you unsubscribe

  • Analytics data is retained according to the settings of the analytics platform used

11. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

To exercise any of these rights, contact us at sales@b2bflooring.co.uk

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.